Help & Support
Need a hand? Whether you're a VIP arranging presence-based support or a professional managing assignments, our team is here to help.
Email our support team
Reach us at support@flynotez.com. We typically respond within 1–2 business days.
How can we help?
Account & access
Trouble signing in, verifying your identity, or completing registration? Email us and we'll get you back in.
Bookings & payments
Questions about a request, a professional, a charge, or a payout are handled quickly by our team.
Report content or a safety concern
See something objectionable or feel unsafe? Report it in the app, block the user, or email us — we review reports and act within 24 hours.
Delete your account
You can delete your account and associated data anytime from Settings → Profile inside the app, or email us and we'll remove your account and data for you.
Privacy & terms
Review how we handle your data and the rules of the platform.
SENTRÉ is a technology platform and does not provide emergency, law-enforcement, medical, or crisis services. In an emergency, contact your local emergency number.